Frequently asked questions
Will edited photos break Airbnb's rules?
Booking platforms, including Airbnb, expect listing photos to represent the property accurately, and can remove photos that mislead guests. That's why we only make photographic corrections: light, colour, straightening, crop, noise and sharpness. We don't add or remove objects, change the view or stage rooms. You remain responsible for your listing, so please check each photo before uploading. We're not affiliated with any platform and can't guarantee how a platform will review your listing.
How long does it take?
We aim to deliver within 48 hours of confirming your job, which means we've received payment and a complete set of photos. If a job will take longer, for example a large portfolio, we'll agree a date with you first.
What can't editing fix?
Editing can't add a room or feature you haven't photographed, show more of a room than the camera captured, fix very blurry or tiny images, or remove clutter and damage (and we wouldn't remove damage anyway). If your photos have those problems, our audit will tell you what to reshoot, often on a phone, with a few simple tips.
Can I put the video on my Airbnb listing?
As of October 2026, Airbnb listings did not show video. The clip in our £129 package is for Instagram, TikTok, Vrbo, your own website or anywhere else that supports video. It's a simple slideshow made from your refreshed stills, not a filmed tour.
Do you use AI?
We use automated, non-generative adjustments (the same kind of exposure and colour tools found in photo editors) and a person checks every photo against the original. We don't use generative fill or any tool that creates new content in your photos.
What photos should I send?
The original, full-size files if you have them, not screenshots. Phone photos are fine. Include every room and feature guests will use, plus the outside if you can. JPEG, PNG and WebP are accepted.
Do I need to own the photos?
Yes. Please only send photos you took yourself or have permission to have edited, for example from a photographer whose licence allows it.
How do I pay?
After we confirm your job, we'll send payment details for bank transfer or an invoice. We don't take card payments on this site yet.
What if I'm not happy?
Tell us what's wrong and we'll re-edit within our standard. If we can't improve your photos meaningfully, we'll say so before you pay. See our terms.
Where are you based?
Brighton, UK. Because we work from your existing photos, we can help hosts anywhere in the UK.